Support
Request a refund
Refunds are available for 14 days after purchase, no questions asked. Enter your license key and the email you used to buy it.
For a 3-license pack, enter any one key and the original purchase email. A refund covers the whole pack and revokes all 3 keys. Individual keys cannot be refunded separately.
We send your request to Polar, our payment provider, right away. Your license key stops working once the refund is issued. Your bank or card issuer may take several business days to show the refund.
License
Lost your license key? Check your purchase confirmation email or visit the customer portal to view your license keys.
New device? Each license is tied to one device. To use Easymoji on another computer, purchase an additional license.
Does my license expire? No. Your key keeps working and gets every update. It stops working only if the purchase is refunded or the license is revoked.
Install warnings
Windows may show "Windows protected your PC" for a new installer. That means Windows has not seen this file before, not that it found a problem. If you downloaded it from easymoji.com, open the warning details and choose to run it anyway. If you did not, cancel.
For auto-paste, allow Easymoji in System Settings, then Privacy & Security, then Accessibility. The app asks on first launch. Without it, choose Copy emoji instead and paste emoji yourself.
Contact
For any questions, bugs, or feature requests, email support@easymoji.com.